What this policy is for
This Policy explains how we collect, use and disclose information about you. By using your information, we can provide the product or service you’ve asked for. The use of your information helps us understand what your needs and interests are, provide personalised content and match the most relevant adverts and services for you.
By completing our registration forms (for example through our websites or mobile applications (“apps”), or by the continued use of our services), you consent to the use of your personal information in accordance with this Policy. This includes any sensitive personal information that you may provide, such as details of any medical conditions that you may mention in a forum post or in an email to us in relation to a campaign.
Collection of information
Registration, forums, apps and your dealings with us
We collect information about you when you provide it to us. For example, when you fill out our online forms, subscribe to one of our titles, respond to one of our promotions, enquire about our products and services or participate in a reader forum (which could be online through our websites or our apps), by telephone or in person, or on paper. If you telephone us or if we call you, the call may be recorded for quality, training and management purposes. We may also record customer enquiries via online chat for the same purposes.
Information from devices